1. Registration
2. Choosing a property
3. Explanation of purchasing costs
4. Financial qualification
5. Inspection visit
6. Reserving a home
7. Reconsideration period
8. Instructing solicitors
9. Completion
10. Title insurance

Approved Properties Abroad Ltd ('APA') takes the confidentiality of personal data seriously. Please contact APA’s compliance department on 0870 211 3040 if you have any questions or comments on this Privacy Policy.

APA's Privacy Policy sets out the ways APA processes personal data. This Privacy Policy only relates to personal data collected by APA via the APA website, customer registration forms, event and APA registration forms, emails and telephone calls. Any and all personal data collected by the APA is used in accordance with UK data protection legislation.

This Privacy Policy does not apply to personal data provided to APA by any other means or via any other website. Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy polices of those companies determine the uses to which that information is put and APA's Privacy Policy will no longer apply.

The APA website complies with the principles of the Data Protection Act 1998.

Personal information provided to APA via the APA website, third party customer registration forms intended for APA and APA registration forms, emails and telephone calls will be used for the purposes outlined at the time of collection or registration.

In addition, personal information may be used for statistical analysis.

Personal data will be collected and processed by APA for the following purposes (1) to provide goods and services requested, (2) administration and (3) marketing, advertising and promotions, notification of events, and marketing offers run by APA and occasionally selected partners according to the preferences you have indicated via the online application.

Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors of APA. However, written agreements exist between the APA and such parties that there must be no further disclosure of such personal data.

From time to time APA will share personal information, apart from email addresses, with selected third parties. However, you are free to elect not to receive marketing communications from such third parties as indicated in your online application or by retrospective notification request to APA.

When developers or property agents are completing an APA communications and marketing registration application form, a representative will be nominated to act as Compliance Officer, between the organisation and APA. Unless told otherwise, APA will enter the email addresses of that developer’s or property agent’s representative onto the APA database to receive all APA communications and marketing information via email.

By providing personal data to APA, users consent to the processing of such data by APA as described in this Privacy Policy. Users can alter their preferences as described below.

At each point of data collection or registration users are given the appropriate means to opt-out of receiving future direct marketing material from APA. Where users do not opt-out of such communications, APA may provide information on APA products, customer services, events, marketing programmes and occasionally those of third-party partners according to the user preferences indicated on the online application. If at any time users want to alter their preferences or for APA to stop sending such communications they should write or communicate to:

Approved Properties Abroad

45 The Broadway

Cheam

Surrey

SM3 8BL

 

Telephone 0870 211 3040

At each point of data collection or registration users are given the appropriate means to opt-out of having their personal data passed on to selected third parties. APA will not pass email addresses on to third parties for marketing purposes. If users do not opt-out, APA may, in limited circumstances, share such data with carefully selected third parties who may contact users (other than via email) regarding events, products, services, and marketing programmes that may be of interest to them. If at any stage users want to alter their preferences or require APA to stop using their personal data in this way they should write or communicate to:

Approved Properties Abroad

45 The Broadway

Cheam

Surrey

SM3 8BL

Telephone 0870 211 3040

If, at any time, a user wants to verify, update or amend their personal data after initial application they may write or communicate to:

Approved Properties Abroad

45 The Broadway

Cheam

Surrey

SM3 8BL

Telephone 0870 211 3040

Verification, updating or amendment of personal data takes place within 2 working days of receipt of the request if made online and 10 working days if made offline.

A "cookie" is a small text file that is placed on a user's computer hard drive by a website. There are several types of cookie and the most common are often referred to as 'session' cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as 'third party' cookies. These usually have a long lifetime with several months being quite common. They are 'harvested' and 'refreshed' whenever the user visits a page where the same or a similar cookie is being used.

APA uses benign, short lived 'session' cookies to tell whether a website user has logged, in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user's visit to the website. They are also used to track anonymously which areas of the site are popular and which are not used, which allows us to target carefully our website resources.

APA may also use cookies in its email communications to personalise the email and track whether the mail has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website.

APA cookies do not analyse visits to other website or any searches undertaken whilst on the APA website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.

This Privacy Policy applies solely to the personal data collected by APA and does not apply to third party websites.

APA is not responsible for the privacy policies of third party websites. APA advises users to read the privacy policies of other websites before registering any personal data.

APA holds your personal data in accordance with the security provisions of the UK data protection legislation.

If you have any questions about security please contact the APA compliance department on 0870 211 3040.

APA will notify all customers of any changes it makes to its Privacy Policy. If APA decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how APA uses your personal data.

Users have the right to ask APA, in writing, for a copy of all the personal data held about them upon payment of a fee ("subject access request") and to request that APA correct any inaccuracies in that information.